Terms and Conditions:
Last revised 05 December 2024 at 12:00 UK time
Eligibility & Validity
This Offer:
- is available to existing Lottomart customers in the UK, Crown Dependencies, and Gibraltar who have previously made at least one deposit or purchase and who have opted into this Offer;
- is only available if you are aged 18 or over;
- incorporates cashback which can be qualified for between 00:00 and 23:59 UK time on Sunday 6th October 2024 (“the Promotional Period”);
- can only be claimed once per customer;
- is subject to all of our other eligibility requirements for the use of our Services and the Site, as are set out in our General Terms and Conditions
You may not participate in this Offer if you have previously been excluded from participating in any other offers or any gaming or wagering on the Site.
How To Participate
If you have satisfied the eligibility requirements above and this Offer appears in your "My Promotions" area, you can participate in this Offer as follows:
- Opt-in to this Offer by adding the Offer to your cart and checking out free of charge. You can add it to your cart by clicking from the Offer email, by visiting your “My Promotions” area in the app, or by tapping our 10% Cashback banner. Opting in is necessary for subsequent cash bets to count towards these participation criteria.
- Once you have opted-in, make a deposit of £10 or more during the Promotional Period and play any of our Lottomart Games with real-money prior to 23:59 (UK time) on Sunday 6th October 2024.
- Only Lottomart slot Games count towards this Offer.
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Calculation of cashback
- You are entitled to 10% cashback on your Net Loss during the “Promotional Period”. The maximum cashback that will be credited is capped at £250.
- Net Loss is calculated as total player stakes, less total player winnings, less bonus funds awarded to the player during the promotional period.
- A minimum Net Loss of £30 is required during the Promotional Period in order to be eligible for the cashback.
- Stakes resulting from discounted purchases, such as Bundles purchases, do not contribute to the calculation of Cashback for this promotion.
- This promotion cannot be combined with any other Offers (including other Cashbacks). If other Cashbacks are running at the same time, Net Losses that apply to more than one Cashback will be separated and only Net Loss under the terms of the earlier Cashback offer will apply.
- The cashback will be credited by 5pm the next calendar day (the day after the Promotional Period period ends).
- All winnings from bets placed as part of this promotion are unrestricted and may be withdrawn at any time as per our general terms and conditions. No rollover restrictions apply.
- In the unlikely event of a technical failure, all cashback payments may be delayed by up to three working days. If you require any assistance please contact us at support@lottomart.com or via the Live Chat within the Lottomart app.
Restrictions
Our offers are created to be great value for recreational players; we want you to enjoy our Site and get the most out of your time with us. Unfortunately, not all players join for the same reason. Any breaches of these Offer Terms and/or our General Terms and Conditions which are intended to enhance your expected outcome shall be deemed to be "Prohibited Actions". The Prohibited Actions are any of the following:
- you have opened multiple accounts and attempted to claim or successfully claim this offer more than once with any duplicate accounts;
- this Offer has been claimed by more than one person in your household. If you have multiple people at the same address who want to claim this Offer, then you must contact support and we will consider your request;
- you were not the intended recipient of this Offer and have manipulated clicks, links, communications, or some other aspect of our systems, affiliate systems, or advertising platforms in order to claim it;
- you have delayed a game round inside a type of game (including free spins features and bonus features) to a later time in order to manipulate the Playthrough Requirement;
- you structured your play to accrue persistent collectibles or unlocks in games using Bonus Funds and waited until after the Bonus was no longer active to release any benefits from those collectibles or unlocks with cash - this includes any similar strategies where benefit is accrued and delayed as a means to bypass or manipulate the Playthrough requirement;
- you have misrepresented your account data to mislead us or circumvent any detection systems/checks we have in place;
- you have adopted playing strategies that are deliberately designed to increase your chances such as using minimal risk wagering patterns;
- you have participated in syndicated play by working with other customers to enhance the likely outcome of the adopted playing strategy;
- you deposited using a payment method that was not in your own name;
- you are using bots or other automated systems to create accounts, play games, circumvent our client interfaces or otherwise use our systems;
- you were able to gain an advantage due to a system error, bug, or failure;
- you noticed an error, bug, or failure that would cause this Offer to behave abnormally and did not notify us;
- you structured your play to generate substantial wins on games with a 0% Playthrough Contribution Rate or Cash-Only Games and then switched to games with a Playthrough Contribution Rate greater than 0% to meet the Playthrough Requirements;
- you used a proxy or VPN to mask your true location or IP; or
- your deposit (as necessary to qualify and participate in this Offer) is cancelled, refused, or charged back by a payment processor.
In addition to the Prohibited Actions, you must not breach any other terms of these Offer Terms and/or our General Terms and Conditions (an "Infringement")
If we discover or have reason to suspect that you have been engaging in any of the Prohibited Actions or have committed an Infringement, then we will freeze your account and withhold your winnings while we investigate. You agree to cooperate with any such investigation including by supplying any documentation, information, or evidence that we may reasonably request to determine if you have committed an Infringement and/or engaged in any Prohibited Actions. If our investigation concludes that you have engaged in any of the Prohibited Actions or have committed an Infringement, we will take the following remedial actions (if/as applicable):
- (i) cancel any pending withdrawals you have that include any derived winnings;
- (ii) cancel your remaining Bonus Balance and reverse/void any derived winnings in your Cash Balance;
- (iii) void any accrued Diamonds;
- (iv) remove Diamond Status;
- (v) void or cancel any pending bets including unused free spins and scratchcards;
- (vi) close or block your account;
- (vii) remove your participation in this Offer or any other offer; and
- (viii) return any remaining Cash Balance after all other adjustments above have been made
(collectively the “Remedial Actions”). We will notify you when we take any of the Remedial Actions.
Other
We will not amend this Offer or these Offer Terms unless (i) we are required to do so in order to comply with any legal or regulatory change or (ii) to address or correct any significant issues relating to the Offer, such as software errors or any manifest error in the Offer itself. Any such change will not adversely impact you if you have already started wagering under this Offer.
In addition to these Offer Terms, your use of our Services and your participation in any gaming or wagering (including this Offer) is governed by our General Terms and Conditions