CRM Lifecycle - Risk of Churn - Reload 100% up to £20

  • Updated

Terms and Conditions:

Last revised 31 July 2025 at 12:05 UK time

Eligibility & Validity

This Offer:

  • is only available to existing Lottomart customers who have been invited to participate;
  • must be claimed within 48h of issue (“the Promotional Period”);
  • is only available if you are of legal gambling age in your jurisdiction; 
  • can only be claimed once, and must be claimed by the close of the Promotional Period;
  • is valid for a period of 7 days after it has first been activated by you (“the Validity Period”). You can track whether this bonus is active for you at any time by navigating to the ‘Bonus’ area to see if this bonus is listed as being “Active”;
  • is subject to Playthrough Requirements as detailed in the Playthrough Requirements;
  • is subject to all of our other eligibility requirements for the use of our Services and the Site, as are set out in our General Terms and Conditions

You may not participate in this Offer if you have previously been excluded from participating in any other offers or any gaming or wagering on the Site.

How to Claim

If you have satisfied the eligibility requirements above, and this Offer appears in your “My Promotions” area, you can claim this Offer as follows:

  • Opt-in to this Offer by tapping the 'Opt in' button on the promotional banner, or head to the 'My Promotions' area and tap 'Opt in' here' on the promotion card.
  • you must make a minimum deposit of £10 (“the Qualifying Deposit”) within the Promotional Period;
  • once you’ve made the Qualifying Deposit you will be able to navigate to the ‘My Promotions’ area of the Lottomart app or website and click the 'Claim' button next to the rewards to claim: 100% Reload up to £20.
  • once you’ve made a Qualifying Deposit amount, we will add £1 in Bonus Funds for every £1 of your Qualifying Deposit, up to a maximum bonus of £20 (“the Bonus Funds”);

Managing Your Bonuses

  • It is possible to claim the Bonus Funds prize associated with this Offer while you are still within the validity period of another bonus, and that bonus is still active on your account.
  • In that scenario, your deposit will be instantly available on your account, but the Bonus Funds associated with this Offer will not be immediately activated or made available - and its validity period will not start - because you can have only one active bonus at any time. Instead, the Bonus Funds will be added to your Bonus Queue, pending either completion or expiration of your currently active bonus - whichever occurs first.
  • Once your currently active bonus has either been completed, or its Validity Period has expired, or it has automatically been redeemed, the next bonus in your Bonus Queue will automatically become active, any Bonus Funds associated with it will become available, and its Validity Period will immediately begin. Any further bonuses in your Bonus Queue will then advance to the next position in that queue.
  • The maximum amount of Bonus Funds you can redeem to cash is £1,000 for this Offer. For example, if you have £1,200 in Bonus Funds when you successfully meet the Playthrough Requirement, £1,000 of that will be redeemed to cash and the remaining £200 will be removed from your Bonus Balance.
  • Visiting the ‘My Bonuses’ area will allow you to see both the currently active bonus and your full Bonus Queue. Bonuses will appear in the queue in the order in which they were claimed - this is the same order in which they will become active once the current active bonus is either completed or expires. This order cannot be changed.
  • The absolute expiry date for any queued bonuses awarded as part of this Offer is 4 calendar days since the start of the Promotional Period previously stipulated. After 23:59 (UK time) on that date, any Bonus Funds associated with this Offer that are currently held in your Bonus Queue will be revoked and will have no equivalent cash value.
  • If a bonus held in your bonus queue is revoked on that absolute expiry date, any bonuses positioned behind it in your Bonus Queue will advance to the next available position(s).

Playthrough Requirements

  • This Offer has a mandatory playthrough requirement of 40x your Qualifying Bonus (the "Playthrough Requirement").
  • In order to meet the Playthrough Requirement, you will need to wager the Bonus Funds forty times before those Bonus Funds can be converted to cash. For example, if you received £20 of Bonus Funds, then you will need to wager the equivalent of £800 with those Bonus Funds (i.e. £20 x 40) before the balance of your Bonus Funds is converted to cash and becomes eligible for withdrawal from your Cash Balance.
  • The maximum amount of Bonus Funds you can redeem to cash is £1,000 for this Offer. For example, if you have £1,200 in Bonus Funds when you successfully meet the Playthrough Requirement, £1,000 of that will be redeemed to cash and the remaining £200 will be removed from your Bonus Balance.
  • You should be aware that games are weighted so that they will each contribute a different percentage towards meeting the Playthrough Requirement. You can locate the weightings for all of our games at the "Playthrough Contribution Rates" section below.
  • While your bonus is Active, you will only be able to place stakes between 10p and £5 (the "Bet Range"). If you try to place a bet higher than the Bet Range, you will receive an 'Insufficient Funds' error message.
  • If, during the Validity Period, your Bonus Balance is £1 or less at any time, then your Bonus Balance will be automatically redeemed to your Cash Balance and the Validity Period will automatically expire.

Betting with Bonus Funds

  • Bets are split proportionately between your Cash Balance and your Bonus Balance at the time of your bet. For example: if you have a Cash Balance of £80 and a Bonus Balance of £20 and you place a qualifying bet of £1, then 80p will be taken from Cash Balance and 20p will be taken from your Bonus Balance.
  • Any winnings will also be returned to your Cash Balance and Bonus Balance in the same proportion. From the example above, if you win £10 on that qualifying bet, then £8 will be credited to your Cash Balance and £2 will be credited to your Bonus Balance.
  • Only Bonus Funds are used to contribute towards the Playthrough Requirement. Using the same example as above, the £10 bet uses £8 from the Cash Balance and £2 from the Bonus Balance so only £2 from the Bonus Funds applies towards the Playthrough Requirement and is calculated in accordance with the applicable Playthrough Contribution Rate.
  • Bonus Funds cannot be used to bet on Lotto or purchase Scratchcards and any purchases of these game categories will not contribute to your Playthrough Requirement.
  • If you do not meet the Playthrough Requirement within the Validity Period, then any existing amount in your Bonus Balance will be forfeited.
  • Your Bonus Balance will apply in the same currency as your Cash Balance.
  • By tapping your Bonus Balance or Bonus progress (in the side menu, games section, or in the expanded in-game header), you can check the following:
    • your active Bonus Balance;
    • your current progress in meeting the Playthrough Requirement;
    • the ratio split between your Cash Balance and your Bonus Balance;
    • how much of the Validity Period remains – i.e. the time left for you to complete your Playthrough Requirement; and these Offer Terms.
  • amounts wagered using your Bonus Funds will not earn you any Diamonds.

The Playthrough Contributions Rates are as follows:

  • Slots & Instants (except the Games listed below): 100%
    • Games at 50%: Dragon Legend, Flirting Scholar, Leprechaun Riches, Muay Thai Champion, Ninja vs Samurai, Restaurant Craze, Pentagram 5000.
    • Games at 0%: Dream Catcher, Mega Ball.
  • Live Games: 0%
  • Table Games: 0%
  • Cash-Only Games (see next section): 0%

Notwithstanding the different Playthrough Contributions Rates, only Slots & Instants, Live Games and Table Games from the above shall be classified as "Eligible Games".

You can check the applicable Playthrough Contribution Rate for any Eligible Game prior to launching it – this is displayed below the 'Play' button.

Cash-only Games

The following games are classified as "Cash-Only Games": Absolootly Mad, Atlantean Treasures, Cash Splash, Major Millions, Mega Moolah, Treasure Nile, Wheel of Wishes. (7 games)

You can only play Cash-Only Games with funds from your Cash Balance, even if you have an active Bonus Balance. Please note that:

  • Bets on Cash-Only Games will not contribute towards the Playthrough Requirement of your Bonus Balance;
  • if you wish to play Cash-Only Games, then we will temporarily disable your Bonus Balance while you play these games but the Bonus Funds will be available again if you then want to play an Eligible Game;
  • you can check whether your Bonus Funds are disabled for a game underneath the 'Play' button prior to launching it.

Disabled Games

#Alice and the Mad Respin Party, 1 Drop, 1 Reel - Majestic Spirit, 10001 Nights, 10001 Nights Megaways, 10X Minimum Collection, 10X Minimum Gift Edition, 12 Masks of Fire Drums, 3 Cherry Frenzy, 3 Cherry Frenzy Lotsaloot, 3 Glittery Diamonds Lotsaloot, 3 Lucky Gators Lotsaloot, 3 Lucky Hippos, 3 Stellar Bonanza, 3 Stellar Bonanza Lotsaloot, 333 Boom Banks Power Combo, 333 Fat Frogs Power Combo, 333 Jolly Fat Frogs Power Combo Lotsaloot, 4 Corners Of Rome, 5 Families, 5 Star Knockout, 777 Super Big BuildUp Deluxe, 777 Super BIG BuildUp II Double Deluxe, 9 Enchanted Beans, 9 Lives of the Nile, 9 Pyramids of Fortune, 9 Skulls of Gold, A Flight of Fortune, Adventure Mummy, Adventure Piggy Pays El Dorado, Africa X UP, Age of Conquest, Age of Conquest Diamonds & Dragons, Age of Conquest Diamonds & Dragons Lotsaloot, Agnes Mission: Wild Lab, Ali Baba's Luck Power Reels, Alpha Gods: Zeus, Alpha Gods: Zeus Lotsaloot, Amazon Kingdom, Amber Sterling's Mystic Shrine, Ammit, Ammit Arctic Freeze Power Combo, Ammit Treasure, Ammit Treasure Lotsaloot, Ancient Fortunes Minotaur Rising, Ancient Fortunes Minotaur Rising Lotsaloot, Ancients' Blessing, Andvari The Golden Fish, Andvari: The Magic Ring, Anvil & Ore, Apache Way, Ape Rulez, Arabian Secret, Arena of Gold: Shields of Glory Power Combo, Asian Fusion, Astro Legends: Lyra and Erion, Astro Newts Megaways, Atlantis Rising, Attack on Retro, Avalon III, Aviator, Aztec Might Cash Spree Lotsaloot, Aztec Treasure Hunt, Babylon Riches, Balls of Fire, Bananza, Bass Brothers, Bass Blitz, Bass Cash Christmas X UP, Bass Cash Deluxe Lotsaloot, Bass Cash Diamond X UP, Bass Cash X UP, Bass Cash X UP Lotsaloot, Beach Invaders, Beef up the Bonus, Beriched, Betbarian Bounty, Betty, Boris and Boo, Betty's Big Bonanza, Big Bounty Gold, Big Bounty Gold Lotsaloot, Big Bull, Billy Bob Boom, Bison Boom, Black Sails Wild Seas, Blazin Hot 7’s Trail Mighty Ways, Blazin' Guns, Blazin' Rails, Blazing Bison: Gold Blitz Extreme, Blazing Pirahnas, Blazing Rush Express, Blazing Wheel 10000, Bling Bling Penguin, Bling Bling Penguin: Ice On The Beach, Bling Bling Penguin: Ice On The Beach Lotsaloot, Blobsters Clusterbuster, Blocks, Blooming Mystery, Boat Bonanza Rider, Bolt X UP, Bombuster, Book of 8 Riches, Book of Ba'al, Book of Faith, Book of Itza, Book of Mrs Claus, Book of Oz, Book of Oz Lock 'n Spin, Book of Slingo, Boomstick Bill Lotsaloot, Break da Bank Again Respin, Bronco Big Bounty, Bubble Beez, Bucking Rider, Buck Bucks Bagawk, Buffalo Collector, Bulls Vs Bears, Bunny Loot Lotsaloot, Bustin' Beavers, Butterfly Blossom, Cakes of Fortune, Candy Elves, Candy Links Bonanza, Candy Links Bonanza 2, Candy Paradise, Cannonball Cash, Captain Bones Big Bounty, Captain Skull & the Squidly Seas, Captains of the Coast 2, Carnaval Drums, Carnaval Drums Lotsaloot, Carnival Riches, Case Closed, Cash Elevator, Cash Falls Huo Zhu, Cash Falls Island Bounty, Cash Falls Outback Fortune, Cash Printer Heist, Cash Spree Dragon, Cash Spree Phoenix, Cash Surge, Cash Ultimate, Cerberus Gold, Chicken Chase, Chili Bonanza X UP, China Shores Slingo, Christmas Fortune, Christmas Luck, Chronicles of Olympus II - Hades, Chronicles of Olympus II - Hades Lotsaloot, Chronicles of Olympus II - Zeus, Chronicles of Olympus II - Zeus Lotsaloot, Cleopatra's Golden Spells, Clovers of Luck, Clovers of Luck 2, Cobra Queen, Codex of Fortune, Coin Fever, Colors, Cornelius, Crab Trap, Cursed Treasure, Cyber Attack, Dear Santa, Devil's Hot Pots, Devilish Fortunes, Devilish Fortunes Lotsaloot, Diamond Blitz, Diamond Blitz 2, Diamond Discovery, Diamond Doggies, Diamond King Gold, Diamond Royale, Diamond Rush Express, Diamonds Up, Dick the Farmer, Disco Dawgs, Divine Reels, Dog Days, Don't Hit Plz!, Double Beef Up The Bonus, Dragon Kingdom- Eyes of Fire, Dragon Ladies, Dragon Spin Cross Link Water, Dragon's Fire Infinireels, Dragon's Keep, Dragon's Lock, Dragon's Mirror, Dragon's Rhythm Link & Win, Dragons Clusterbuster, Dragons of Arcane Wild, Dragons Playground, Dragonz 2, Dynamite Riches Megaways, Eggs Bonanza, Egypt Clusterbuster, Egypt Megaways, Egyptian Fortunes, Electric Joker, Emerald King, Emeralds of Oz, Emperor of India, Empire Shields, Enchanted Genie Power Combo, Fa Fa Babies, Fa Fa Babies 2, Fa Fa Tree, Fintastic Fishing, Fire and Roses Joker, Fire and Roses Joker Lotsaloot, Fire and Roses Joker 2 All-In, Fire and Roses Joker 2 All-In Lotsaloot, Fire and Roses Jolly Joker, Fire Gnomes, Fish 'Em Up, Fish Cashpot Deluxe, Fishin' Pots of Gold: Gold Blitz Extreme, Fishing Bob Slingo, Fishing Floats Connectify Pays, Fishtastic, Flight Mode, Flower Fortunes Megaways, Football Finals X UP, Fortune Rush, Fruit Blender Mania, Fruit Blender Mania Lotsaloot, Fruity Towers, Fu Wǔ Shī Gold Blitz Ultimate, Galactic Grazers, Gemix, Gemix 2, Genie's Arabian Riches, Genie's Arabian Riches Lotsaloot, Get the Gold Infinireels, Ghost Money Manor, Giga Match North Pole, Giga Match Sugar Skull, Giganimals GigaBlox, Give Me Gold: Rising Rewards, Gladiator Beasts of Glory Power Combo, Gladiator Clash, Gladiator Spoils of Victory, Gladiator Ways, Go! Fishing: Reelin' Fortunes, Goal Strike Rising Rewards, Gods of Troy, Gods of Troy Megaways, Gold Blitz Extreme, Gold Blitz Ultimate, Gold Blitz Ultimate Lotsaloot, Gold Boom, Gold Boom Lotsaloot, Gold Frontier Jackpots FastPot5, Gold Fusion, Gold Fusion Extra Wild Madness, Gold Mine Mistress, Gold'orado, Gold's Guardian, Golden Egg Invaders, Golden Fields, Golden Fish Tank Party, Golden Forge, Golden Glimmer, Golden Stallion, Golden Tsar, Goons Gone Wild, Grand Express Action Class, Grand Express Diamond Class, Grand Mariachi, Granny Disco Frenzy, Granny VS Zombies, Halloween Luck, Harle Coin, Hatching Gold! Rooster's Riches, Hi-Lo, Hi-Lo, Higher Forces, Hold the Joker, Holy Diver Megaways, Hope Diamond, Hot Charge, Hot Slot: Great Book of Magic, Hotpot, Hula Magic, Hurricane Horse Coin Combo, Hyper Gold All In, Hyper Gold All In Lotsaloot, Hyper Karts, Immortal Ways 88 Charms, Immortal Ways Buffalo, Immortal Ways Champions, Immortal Ways Cleopatra, Immortal Ways Diamonds, Immortal Ways Lady Moon, Immortal Ways Spooktacular, Immortal Ways Sweet Coin, Incan Adventure, Inferno Fortunes: Rising Rewards, Inferno Fortunes: Rising Rewards Lotsaloot, Iron County Outlaw, Jackrabbit Jackpots, Jade Shuriken, Jingle Bells Bonanza, Joker Bonanza Cash Spree, Joker Cash Uncovered, Joker's Luck, Joker's Luck Deluxe, Joker Pin the Win, Jungle Falls, Jungle Gorilla, King Koko's Quest, King Kong Crash Climber, Kings of Crystals II Power Combo, Lady Luxe Joker, Larry the Leprechaun, Le Kaffee Bar, Legacy of Oz, Leprechaun Joy, Leprechaun Strike, Leprechaun's Magic Power Reels, Lil Devil, Links of Flame Lotsaloot, Links of Glory Lotsaloot, Links of Ra II, Links of Ra Cashingo, Lion's Hoard, Loco Habanero, London Tube, Loot Boost, Lucky Bonanza Cash Spree, Lucky Bonanza Cash Spree Lotsaloot, Lucky Clucks, Lucky Clucks 2: Rooster Respins, Lucky Clucks 3: Barnyard Blastoff, Lucky Fridays, Lucky Lamp, Lucky Larry's Lobstermania Slingo, Lucky Lemons, Lucky Lemons Lotsaloot, Magic of Sahara, Magical Reels, Majestic Fury, Majestic Mysteries Power Reels, Mammoth Mayhem, Massive Gold, Massive Gold Maxxed, Masters of Olympus, Masters Of Valhalla, Mayan Fusion, Mega Magic Spell, Mermaids, Miami Rise, Midnight Thirst, Mining Pots of Gold, Money Mines, Money Track, Money Track 2, Money Raid Kodiak, Monopoly Megaways, Monopoly Utility Trails, Monsters Unchained, Monsterville Secrets, More Dragon Ladies, More Unusual Catch, More Unusual Suspects, Mr & Mrs Spy, Mr. Pigg E. Bank, Mucho Loco Habanero, Multi Charm, Mummy Megaways, Mustang Riches, Native Spirit, New Year Happiness, Night Roller, Noble 7's, North Guardians, Nugget Frenzy, Ocean Drive, Of Sabers and Monsters Wild Fight, Oink Bankin', Oink Farm, Oink Farm 2, Oni Hunter Plus, Outlaws Inc., Outsourced, Outsourced: Slash Game, Paddy's Pool Party, Panda Bonanza, Peter Hunter, Pig City Life, Pig City Life Lotsaloot, Piggy Bonanza, Piggy Luck, Pile 'Em Up, Pile 'Em Up Frosty Sweets, Pile 'Em Up Lotsaloot, Pirate's Quest, Pirates Party, Pizza Fiesta, Plenty O’ Fish, Plenty O' Fish Jackpot King, Plinko+, Polar Bonanza, Premier Joker Cash Spree, Premier Joker Cash Spree Lotsaloot, Primate King, Primate King Megaways, Prosperity Blessing, Rabbit Fields, Rabbit In The Hat, Rabbit In The Hat 2, Rabid Randy, Rage of the Seas, Rainbow Bonanza Paddy's Fortunes, Rainbow Burst, Rainbow Gold, Rainbow Riches Deluxe, Rainbow Riches Race Day, Rainbow Ryan 2, Rainforest Gold, Red Hot Riches, Red Hot Sapphires, Red Hot Slingo, Red Hot Volcano, Reel Clash, Reel Rush 2, Reign of Fire, Reptizillions Power Reels, Rhino Rilla Rex, Rich Little Hens Founding Feathers, Rich Little Piggies Hog Wild, Rich Little Piggies Meal Ticket, Rich Wilde and the Pearls of Vishnu, Riddle of the Sphinx, Riptide Fishing, Riptide Pirates, Rise of Cleopatra, Rising Rewards, Rising Rewards Lotsaloot, Risque Megaways, Robin Hood: Shifting Riches, Rock' n' Lock, Roman Emperors, Rome: The Golden Age, Rooster Rumble, Royal League Book of Raider, Runaway Rhino, Saint Nicked, Samurai Ikusa, Saturn Spins Power Combo, Saturn Spins Power Combo Lotsaloot, Savage Lion, Scarab Bonanza, Scarab Fortunes Power Combo, Scarab Kingdom, Serengeti Kings, Serengeti Wilds, Serpent King, Shadow Society, Shamrock Bonanza Lotsaloot, Shaolin Soccer, Shisha Spins, Shores of Gold, Sienna Steele, Sienna Steele Lotsaloot, Siren's Riches, Skate or Die, Sky Raiders Power Combo, Skylantis 2 Wild Fight, Slingo Advance, Slingo Ante Up, Slingo Bells, Slingo Berserk, Slingo Big Spin Booster, Slingo Big Wheel, Slingo Candy Machine Bl4st, Slingo Capital Gains, Slingo Cash Eruption, Slingo Carnival, Slingo Cascade, Slingo Centurion, Slingo Classic, Slingo Cleopatra, Slingo Constitution Hill, Slingo Cosmic Clusters, Slingo Da Vinci Diamonds, Slingo Day of the Dab, Slingo Deadliest Catch, Slingo Deal Or No Deal, Slingo Elf Blitz, Slingo Extreme, Slingo Fire and Ice, Slingo Fluffy Favourites, Slingo Fortunes, Slingo Fowl Play, Slingo Gems, Slingo Genie Gemstones, Slingo Gold Cash Free Spins, Slingo Golden Envelope, Slingo Honey Crew, Slingo Hot Roll, Slingo Inca Trail, Slingo Journey to Asgard, Slingo Lightning, Slingo Lucky Joker, Slingo Lucky McGold, Slingo Lucky Streak, Slingo Money Train, Slingo Piggy Bank, Slingo Pirate's Treasure, Slingo Pop Arcade, Slingo Press Your Luck, Slingo Racing, Slingo Rainbow Riches, Slingo Rakin' Bacon, Slingo Reel Bonus, Slingo Reel Extreme, Slingo Reel King, Slingo Reel Riches, Slingo Reveal, Slingo Riches, Slingo River Re3ls, Slingo Santa King, Slingo Shark Week, Slingo Showdown, Slingo Space Invaders, Slingo Stampede, Slingo Starburst, Slingo Super Spin, Slingo Sweet Bonanza, Slingo Who Wants to be a Millionaire?, Slingo Wild Adventure, Slingo Wolf Snowstorm, Slingo X-Scream, Slingo Xing Yun Xian, Slingo XXXtreme, Slingone Fishin', Slingoooal, Slingoooal Championship, Slot Vegas, Slots O' Cashpots Jackpot King, Snakes and Ladders Megadice, Sparkling Joker X UP, Sparkling Joker X UP Lotsaloot, Spartacus Super Colossal Reels, Spartans vs Zombies Multipays, Speed Crash, Spinnin' Riches Power Combo, Spinny McWinnagin Loot Boost, Spirit of the River, Splash of Gold, Splash of Riches, Spooky Carnival, Squealin Riches 2, Squealin' Riches, Stallion Kingdom, Star Stash Wild 7's, Stars Bonanza Lotsaloot, Stellar 7s, Stellar Gold, Stellar Stars, Stinkin' Rich Slingo, Storm to Riches, Stumpy McDoodles 2, Sugar Craze Rising Rewards, Sugar Craze Rising Rewards Lotsaloot, Summon & Conquer, Sweet Alchemy, Sylvan Spirits, Symbols of Egypt, Tetris Slingo, The Creepy Carnival, The G.O.A.T, The Good, The Bad and The Rich, The Legend of Musashi, The Wild Kiss, The Wisecracker Lightning, The Wish Master Megaways, Thrill to Grill, Thunderhawk, Thunderstruck FlyX, Thunderstruck Gold Blitz Extreme, Thunderstruck Wild Lightning, Thunderstruck Wild Lightning Lotsaloot, Ticket to Riches, Ticket To Wild, Tiki Tiki Boom, Timelines, Tippy Tavern, Tippy's Golden Pot, Titan's Riches, Top Tenner, Tower Quest Legacy, Towers, Treasure Ireland, Treasures Of Kilauea, Treasures of the Count, Triple Tiki Super Free Spins, Triple Vegas Mega Spin, Trojan Kingdom, Turtle Paradise, Twenty-One, Twofold the Gold, Twofold the Gold Lotsaloot, Threefold the Gold, Ultimate Fire Link Cash Falls By The Bay, Ultimate Fire Link Cash Falls China Street, Ultimate Fire Link Cash Falls Olvera Street, Unusual Catch, Unusual Suspects, Unusual Suspects Cartel Cash, Unusual Suspects: Legends of Olympus, Viking Crusade, Viking Queen, Vikings Go Berzerk, Vikings Go To Egypt Wild Fight, Vikings Go To Olympus, Vikings Go To Valhalla, Vikings go to Vegas Wild Fight, Vikings: The Saga of Fenrir, Village People Macho Moves, Wanted Unusual Suspects, Way of the Tiger, Well of Wishes, Western Wilds Hold & Win, What's in the Vault? Lotsaloot, Wheel of Amp, White Wolf Moon, Wild Depths, Wild Expedition, Wild Hot Chilli Reels, Wild Rhino Stampede Stacks, Wild Marlin! Big Game Fishing, Wild O'Clock, Wild Stacks Super Spins, Wild West Bandits, Wild Wild Cash Out, Wilderland, Win Escalator, Witch Feature, Wolf Call, Wolf Prime Deluxe Lotsaloot, Wolf Prime X UP Lotsaloot, Wombaroo, Wonders of Christmas, Wynmor's Tales: The Rise, Xpander, Zaida's Fortune, Zeus Lightning Riches Power Combo, Zillard King, Zillard King Megaways. (651 games)

While your bonus is Active, Disabled Games cannot be played at all. If you load a Disabled Game and try to place any bet, you will receive an 'Insufficient Funds' error message, even if you have funds in your Cash Balance and/or Bonus Balance. The game may also display a zero balance.

Once your bonus is no longer Active, the Disabled Games will be available for your use again.

Game Updates

You should always check the Playthrough Contribution Rate and classification of Cash-Only Games or Disabled Games prior to launching a game.

The Playthrough Contribution Rates and classification of Cash-Only Games and Disabled Games may occasionally need to be altered in order to address any concerns we might reasonably have in respect of any unfair practices affecting this Offer. However, we will ensure that any such alteration will not adversely impact you if you have already started wagering under this Offer.

In the unlikely event that there is a discrepancy between the Playthrough Contribution Rate or classification of Cash-Only Games or Disabled Games specified in these Offer Terms and what is displayed in the launch area for any game, these Offer Terms will take priority.

Please contact us if you notice a discrepancy prior to playing by contacting support and we can clarify this for you.

Withdrawing

Bonus Funds cannot be withdrawn but will be redeemed to real-money funds in your Cash Balance if you meet the Playthrough Requirement within the Validity Period.

Except where we are required to withhold funds in order to comply with our regulatory or legal obligations, you can make a withdrawal from your Cash Balance at any time. If you choose to do so, then the Bonus Balance will be forfeited immediately and reduced to zero and the Validity Period will automatically expire.

Bonus Balance forfeiture is permanent for this Offer.

Restrictions

Our offers are created to be great value for recreational players; we want you to enjoy our Site and get the most out of your time with us. Unfortunately, not all players join for the same reason. Any breaches of these Offer Terms and/or our General Terms and Conditions which are intended to enhance your expected outcome shall be deemed to be "Prohibited Actions". The Prohibited Actions are any of the following:

  • you have opened multiple accounts and attempted to claim or successfully claim this offer more than once with any duplicate accounts;
  • this Offer has been claimed by more than one person in your household. If you have multiple people at the same address who want to claim this Offer, then you must contact support and we will consider your request;
  • you were not the intended recipient of this Offer and have manipulated clicks, links, communications, or some other aspect of our systems, affiliate systems, or advertising platforms in order to claim it;
  • you have delayed a game round inside a type of game (including free spins features and bonus features) to a later time in order to manipulate the Playthrough Requirement;
  • you structured your play to accrue persistent collectibles or unlocks in games using Bonus Funds and waited until after the Bonus was no longer active to release any benefits from those collectibles or unlocks with cash - this includes any similar strategies where benefit is accrued and delayed as a means to bypass or manipulate the Playthrough requirement;
  • you have misrepresented your account data to mislead us or circumvent any detection systems/checks we have in place;
  • you have adopted playing strategies that are deliberately designed to increase your chances such as using minimal risk wagering patterns;
  • you have participated in syndicated play by working with other customers to enhance the likely outcome of the adopted playing strategy;
  • you deposited using a payment method that was not in your own name;
  • you are using bots or other automated systems to create accounts, play games, circumvent our client interfaces or otherwise use our systems;
  • you were able to gain an advantage due to a system error, bug, or failure;
  • you noticed an error, bug, or failure that would cause this Offer to behave abnormally and did not notify us;
  • you structured your play to generate substantial wins on games with a 0% Playthrough Contribution Rate or Cash-Only Games and then switched to games with a Playthrough Contribution Rate greater than 0% to meet the Playthrough Requirements;
  • you used a proxy or VPN to mask your true location or IP; or
  • your deposit (as necessary to qualify and participate in this Offer) is cancelled, refused, or charged back by a payment processor.

In addition to the Prohibited Actions, you must not breach any other terms of these Offer Terms and/or our General Terms and Conditions (an "Infringement")

If we discover or have reason to suspect that you have been engaging in any of the Prohibited Actions or have committed an Infringement, then we will freeze your account and withhold your winnings while we investigate. You agree to cooperate with any such investigation including by supplying any documentation, information, or evidence that we may reasonably request to determine if you have committed an Infringement and/or engaged in any Prohibited Actions. If our investigation concludes that you have engaged in any of the Prohibited Actions or have committed an Infringement, we will take the following remedial actions (if/as applicable):

    (i) cancel any pending withdrawals you have that include any derived winnings;
    (ii) cancel your remaining Bonus Balance and reverse/void any derived winnings in your Cash Balance;
    (iii) void any accrued Diamonds;
    (iv) remove Diamond Status;
    (v) void or cancel any pending bets including unused free spins and scratchcards;
    (vi) close or block your account;
    (vii) remove your participation in this Offer or any other offer; and
    (viii) return any remaining Cash Balance after all other adjustments above have been made

(collectively the “Remedial Actions”). We will notify you when we take any of the Remedial Actions.

Other

We will not amend this Offer or these Offer Terms unless (i) we are required to do so in order to comply with any legal or regulatory change or (ii) to address or correct any significant issues relating to the Offer, such as software errors or any manifest error in the Offer itself. Any such change will not adversely impact you if you have already started wagering under this Offer.

In addition to these Offer Terms, your use of our Services and your participation in any gaming or wagering (including this Offer) is governed by our General Terms and Conditions