CRM Lifecycle - 10 Day Reactivation HV - S&G Only

  • Updated

Terms and Conditions:

Last revised 18 December 2025 at 14:02 UK time

Eligibility & Validity

 

This Offer:

  • is available to existing Lottomart customers who have been invited to participate;
  • is only available if you are aged 18 or over;
  • Must be claimed within 24h of issue.
  • You have 24 hours from the time the Cash Free Spins are activated to claim them (the "Validity Period");
  • Once claimed, you have 4 days to use them;
  • can only be claimed once per player, and must be claimed by the close of the Promotional Period;
  • is subject to all of our other eligibility requirements for the use of our Services and the Site, as are set out in our General Terms and Conditions

You may not participate in this Offer if you have previously been excluded from participating in any other offers or any gaming or wagering on the Site.

 

How to Claim Your 40 Cash Free Spins

If you have satisfied the eligibility requirements above, you can participate in this Offer as follows:

  • You must have opted-in via the 'My Promotions' area, deposited and placed at least £40 of cash bets on one or more of our slots during the "Promotional Period", any cash bets made prior to opting in will not count towards qualification, nor will any stakes that are not placed on slots.
  • Once you have met the eligibility and qualification requirements, you will be able to navigate to the ‘My Promotions’ area of the Lottomart app or website and click the 'Claim' button next to the Cash Free Spins reward to claim:
    • 40 Cash Free Spins
  • Please note that Players have 4 days to claim the Cash Free Spins after they have been first activated (the "Validity Period").
  • Once claimed, players then have 4 days in which to use all Cash Free Spins awarded through this Offer.
  • Cash Free Spins winnings earned through this Offer are credited as cash with no wagering requirements.
  • Cash Free Spins that are not played by the close of the Validity Period will be revoked and will have no equivalent cash value.
  • In the unlikely event of a technical failure, Free Spin awards may be delayed by up to three working days.

Restrictions

Our offers are created to be great value for recreational players; we want you to enjoy our Site and get the most out of your time with us. Unfortunately, not all players join for the same reason. Any breaches of these Offer Terms and/or our General Terms and Conditions which are intended to enhance your expected outcome shall be deemed to be "Prohibited Actions". The Prohibited Actions are any of the following:

  • you have opened multiple accounts and attempted to claim or successfully claim this offer more than once with any duplicate accounts;
  • this Offer has been claimed by more than one person in your household. If you have multiple people at the same address who want to claim this Offer, then you must contact support and we will consider your request;
  • you were not the intended recipient of this Offer and have manipulated clicks, links, communications, or some other aspect of our systems, affiliate systems, or advertising platforms in order to claim it;
  • you have delayed a game round inside a type of game (including free spins features and bonus features) to a later time in order to manipulate the Playthrough Requirement;
  • you structured your play to accrue persistent collectibles or unlocks in games using Bonus Funds and waited until after the Bonus was no longer active to release any benefits from those collectibles or unlocks with cash - this includes any similar strategies where benefit is accrued and delayed as a means to bypass or manipulate the Playthrough requirement;
  • you have misrepresented your account data to mislead us or circumvent any detection systems/checks we have in place;
  • you have adopted playing strategies that are deliberately designed to increase your chances such as using minimal risk wagering patterns;
  • you have participated in syndicated play by working with other customers to enhance the likely outcome of the adopted playing strategy;
  • you deposited using a payment method that was not in your own name;
  • you are using bots or other automated systems to create accounts, play games, circumvent our client interfaces or otherwise use our systems;
  • you were able to gain an advantage due to a system error, bug, or failure;
  • you noticed an error, bug, or failure that would cause this Offer to behave abnormally and did not notify us;
  • you structured your play to generate substantial wins on games with a 0% Playthrough Contribution Rate or Cash-Only Games and then switched to games with a Playthrough Contribution Rate greater than 0% to meet the Playthrough Requirements;
  • you used a proxy or VPN to mask your true location or IP; or
  • your deposit (as necessary to qualify and participate in this Offer) is cancelled, refused, or charged back by a payment processor.

In addition to the Prohibited Actions, you must not breach any other terms of these Offer Terms and/or our General Terms and Conditions (an "Infringement")

If we discover or have reason to suspect that you have been engaging in any of the Prohibited Actions or have committed an Infringement, then we will freeze your account and withhold your winnings while we investigate. You agree to cooperate with any such investigation including by supplying any documentation, information, or evidence that we may reasonably request to determine if you have committed an Infringement and/or engaged in any Prohibited Actions. If our investigation concludes that you have engaged in any of the Prohibited Actions or have committed an Infringement, we will take the following remedial actions (if/as applicable):

(collectively the “Remedial Actions”). We will notify you when we take any of the Remedial Actions.

Other

We will not amend this Offer or these Offer Terms unless (i) we are required to do so in order to comply with any legal or regulatory change or (ii) to address or correct any significant issues relating to the Offer, such as software errors or any manifest error in the Offer itself. Any such change will not adversely impact you if you have already started wagering under this Offer.

In addition to these Offer Terms, your use of our Services and your participation in any gaming or wagering (including this Offer) is governed by our General Terms and Conditions

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