25/11/2026 - Pragmatic Play's Holiday Prize Express (LIVE GAMES)

  • Updated

Terms and Conditions:

Last revised 11 November 2026 at 12:00 UK time

Eligibility & Validity

This Offer:

  • is available to existing Lottomart customers in the UK, Crown Dependencies, and Gibraltar who have previously made at least one deposit or purchase;
  • is only available if you are aged 18 or over;
  • is subject to all of our other eligibility requirements for the use of our Services and the Site, as set out in our General Terms and Conditions

You may not participate in this Offer if you have previously been excluded from participating in any other offers or any gaming or wagering on the Site. 

General Rules

  • The “Pragmatic Play’s Holiday Prize Express” (the “Promotion”) is available in selected Pragmatic Play Roulette, Game Shows and Game Shows Roulette games (each a “Participating Game”).
  • The Promotion runs for seven (7) promotional weeks, from 25 November 2026 at 18:01 (UK Time) until 13 January 2027 at 22:59 (UK Time) (the “Promotional Term”).
    • The first six (6) promotional weeks run from 18:01 (UK Time) to 17:59 (UK Time) the following Wednesday.
    • The final promotional week runs from 6 January 2027 at 18:01 (UK Time) until 13 January 2027 at 22:59 (UK Time).
  • This is a network-wide promotion operated by Pragmatic Play, with prize pools shared across multiple participating Operators.
  • The Promotion has two (2) stages:
    • Stage 1 – Instant Prize Drops: From 18:01 (UK Time) on 25 November to 17:59 (UK Time) on 16 December 2026, players can win instant random prizes while playing any Participating Game. There are three (3) weekly prize drops.
    • Stage 2 – Collection mechanics: From 18:01 (UK Time) on 16 December 2026 to 22:59 (UK Time) on 13 January 2027, Stage 2 consists of four (4) weekly collection periods. During each promotional week, players who collect all three (3) cards will unlock one (1) randomly awarded prize.
  • To take part in the Promotion, you must join or opt in each week in any Participating Game through the promotional welcome pop-up. Once opted in, you will qualify for the entire applicable promotional week.
  • If you choose to opt out, you will be excluded only from that week’s promotion and may opt in again for subsequent promotional weeks.
  • By opting in to the Promotion, you agree to these Terms and Conditions.
     

How to win in Pragmatic Play's Holiday Prize Express

  • To qualify for a prize during the Promotion, you must place a real-money bet of at least ~minBet on any Participating Game (each a “Qualifying Bet”). If ~minBet is not available in a particular game, the next higher available bet size will count as a Qualifying Bet.

Stage 1 (25 November – 16 December 2026): Prize Drops mechanics

  • Prizes are awarded randomly on Qualifying Bets. Each Qualifying Bet can trigger a maximum of one (1) prize.
  • Prizes are awarded as Free Chips (“Free Chips”), as shown in the in-game interface or in the table below, to be played on any Participating Game.
  • You can track your winnings, other players’ winnings and the prizes remaining in real time through the promotional in-game interface.

Stage 2 (16 December 2026 – 13 January 2027): Collection mechanics:

  • During Stage 2, a card may be randomly triggered on each Qualifying Bet, with a maximum of one (1) card awarded per Qualifying Bet.
  • The cards are used solely to determine eligibility for a random prize. You must collect all three (3) cards to qualify. No prize, reward or other benefit is awarded for collecting only one (1) or two (2) cards.
  • Once you collect a card, you can continue playing and collecting cards on subsequent Qualifying Bets until you complete the set of three (3) cards.
  • Once you have collected all three (3) cards, the screen will display a selection of chests. Select one (1) chest to open and reveal your random prize.
  • Prizes are awarded as Free Chips (“Free Chips”), as shown in the in-game interface or in the table below, to be played on any Participating Game.
  • You can track your collection progress, your winnings, other players’ winnings and the prizes remaining in real time through the promotional in-game interface.

Free Chips prizes

  • Free Chips may take up to 5 minutes to be credited to your account. If the prize does not appear after this period, you may need to refresh the game or the Promotions section of the Pragmatic Play Live Casino lobby.
  • Free Chips can be wagered subject to the applicable Free Chip rules and the selected game.
  • Free Chips and real-money bets cannot be used within the same game round.
  • You may place a maximum of three (3) Free Chips per game round.
  • Free Chips must be claimed and used within 72 hours from the time they are awarded. If they are not claimed or used within this period, they will expire and be forfeited.
  • Winnings from Free Chips are capped at the following values:
    • A maximum of twenty-five Pounds (£25) for prizes awarded as 20 x £0.2 chip
    • A maximum of fifteen Pounds (£15) for prizes awarded as 10 x £0.2 chip
  • Winnings will be credited once either of the following occurs, whichever comes first:
    • all Free Chips have been used; or
    • the maximum configured winnings cap for the respective prize has been reached, in which case any remaining Free Chips will be forfeited.
    • You can win a maximum of two (2) prizes during each promotional week.

General T&Cs 

  • There is no additional cost to participate in this Promotion.
  • Any cash prizes won have no wagering requirements or withdrawal restrictions. 
  • Participation in this Promotion does not alter or affect the game’s Return to Player (RTP) or chance of winning.
  • In the event of technical issues, interruptions, or game malfunctions, affected bets, or prize outcomes may be voided or reinstated in accordance with the Operator’s procedures.
  • Pragmatic Play is not responsible for connectivity issues, device failures, or platform outages that may affect participation or scoring.
  • Pragmatic Play reserves the right to amend, suspend, or cancel the Promotion, including any related terms and conditions, where reasonably necessary due to unforeseen circumstances or events beyond its reasonable control. Any such amendments will not affect players who have opted in unless necessary to manage or prevent fraud and other unlawful behaviour.
  • Pragmatic Play reserves the right to review players’ activity to detect potential abuse. If abuse or unlawful behaviour is identified, winnings may be forfeited and participation in future promotions restricted. The Operator and Pragmatic Play may take further action where necessary to ensure fairness.
  • Participation is subject to local laws, age restrictions, and licensing conditions. Certain jurisdictions may limit or prohibit Bonus Buy features, Ante Bet features, or Free Spins awards.
  • In case of any discrepancy between the English Terms & Conditions and any other language, the English version shall prevail.

Restriction

Our offers are created to be of great value for recreational players; we want you to enjoy our Site and get the most out of your time with us. Unfortunately, not all players join for the same reason. Any breaches of these Offer Terms and/or our General Terms and Conditions which are intended to enhance your expected outcome shall be deemed to be "Prohibited Actions". The Prohibited Actions are any of the following:

  • you have opened multiple accounts and attempted to claim or successfully claim this offer more than once with any duplicate accounts;
  • this Offer has been claimed by more than one person in your household. If you have multiple people at the same address who want to claim this Offer, then you must contact support and we will consider your request;
  • you were not the intended recipient of this Offer and have manipulated clicks, links, communications, or some other aspect of our systems, affiliate systems, or advertising platforms in order to claim it;
  • you have delayed a game round inside a type of game (including Free Spins features and bonus features) to a later time in order to manipulate the Playthrough Requirement;
  • you structured your play to accrue persistent collectibles or unlocks in games using Bonus Funds and waited until after the Bonus was no longer active to release any benefits from those collectibles or unlocks with cash - this includes any similar strategies where benefit is accrued and delayed as a means to bypass or manipulate the Playthrough requirement;
  • you have misrepresented your account data to mislead us or circumvent any detection systems/checks we have in place;
  • you have adopted playing strategies that are deliberately designed to increase your chances such as using minimal risk wagering patterns;
  • you have participated in syndicated play by working with other customers to enhance the likely outcome of the adopted playing strategy;
  • you deposited using a payment method that was not in your own name;
  • you are using bots or other automated systems to create accounts, play games, circumvent our client interfaces or otherwise use our systems;
  • you were able to gain an advantage due to a system error, bug, or failure;
  • you noticed an error, bug, or failure that would cause this Offer to behave abnormally and did not notify us;
  • you structured your play to generate substantial wins on games with a 0% Playthrough Contribution Rate or Cash-Only Games and then switched to games with a Playthrough Contribution Rate greater than 0% to meet the Playthrough Requirements;
  • you used a proxy or VPN to mask your true location or IP.

In addition to the Prohibited Actions, you must not breach any other terms of these Offer Terms and/or our General Terms and Conditions (an "Infringement")

(collectively the “Remedial Actions”). We will notify you when we take any of the Remedial Actions.

Other

We may request such documentation, information, or evidence as we may reasonably require to determine if you have committed an Infringement and/or engaged in any Prohibited Actions.

We will not amend this Offer or these Offer Terms unless (i) we are required to do so in order to comply with any legal or regulatory change or (ii) to address or correct any significant issues relating to the Offer, such as software errors or any manifest error in the Offer itself. Any such change will not adversely impact you if you have already started wagering under this Offer.

In the event that your deposit is necessary to qualify and participate in this Offer is cancelled, refused, or charged back by a payment processor, we shall be entitled to perform the Remedial Actions and will notify you of this.

In addition to these Offer Terms, your use of our Services and your participation in any gaming or wagering (including this Offer) is governed by our General Terms and Conditions