Easter Promotion - 2022 (CA)

  • Updated

Terms and Conditions:

Last revised 08 April 2022 at 13:00 UTC -5 time

Eligibility & Validity

The 10 Free Spins contained in this Offer:

  • is only available to existing Lottomart customers in Canada who have been invited to participate and who have opted into this Offer;
  • is only available if you are aged 19 or over;
  • is available from 00:01 on 14th April 2022 to 23:59 on 18th April 2022 UTC -5 Time (the “Promotional Period”);
  • contains daily rewards that refresh at 00:01 each day of the Promotional Period and must be manually claimed by 23:59 UTC -5 Time on that day;
  • can be claimed at the same time as other offers that are available on the Site, in line with the Managing Your Bonuses section below;
  • is subject to all of our other eligibility requirements for the use of our Services and the Site, as are set out in our General Terms and Conditions;

You may not participate in this Offer if you have previously been excluded from participating in any other offers or any gaming or wagering on the Site.

How To Participate

If you have satisfied the eligibility requirements above and this Offer appears in your "My Promotions" area, you can participate in this Offer as follows:

  • Opt-in to this Offer by adding the Offer to your cart and checking out free of charge. You can add it to your cart by following the link from the Offer email, by visiting your “My Promotions” area in the app, or by clicking or tapping our Easter Egg Hunt banner. Opting in is a necessary step before you are able to reveal and claim any daily rewards.
  • Claim a new daily reward each day of the Promotional Period by clicking or tapping the day’s Easter prize banner to add the reward to your cart, and then check out to complete the claim process.
  • Depending on the daily reward, the check out process will either be free of charge (for free spin rewards) or will require a deposit (cashback and deposit bonus rewards).
  • Each day’s reward is independent, and does not require a claim to be made on a previous day for you to qualify.
  • Claim all five rewards (one each day on 14th, 15th, 16th, 17th, and 18th April 2022) and you will be automatically awarded an additional $20 bonus (no further deposit required) with a 50x wagering requirement (the “Egg Hunter Bonus”) once the Promotional Period ends.

Claiming And Using A Daily Reward

If you have met the eligibility and participation criteria above, you can claim and use a daily reward as follows:

  • Each day of the Promotional Period (defined as 00:01 to 23:59 UTC -5 time on 14th, 15th, 16th, 17th, and 18th April 2022) the Easter Egg Hunt banner on the Lottomart website / app will be updated to hide a new daily reward from the following list of possible prizes:
    • free spins
    • deposit bonuses
    • a combination of free spins and a deposit bonus
    • a cashback offer
  • To reveal your daily reward click or tap the Easter Egg Hunt banner, purchase the Offer completely free of charge and the day’s Easter prize banner will appear revealing your daily reward.
  • To claim the daily reward, click or tap the day’s Easter prize banner to add the reward to your cart, and then check out to complete the claim process.
  • If you do not have another active bonus on your account, once you successfully check out, your daily reward will be activated immediately and a period of 10 calendar days will immediately begin (“the Validity Period”), within which you must meet the Playthrough Requirements section that corresponds to the daily reward type from the list of terms below before the bonus funds they award can be redeemed to cash. Potential playthrough requirements are:
    • Playthrough Requirements - Free Spins
    • Playthrough Requirements - Deposit Bonus
    • Playthrough Requirements - Combination
    • Playthrough Requirements - Egg Hunter Bonus
  • If your daily reward does not have a playthrough requirement listed in these terms (i.e. it is a cashback offer) then no playthrough requirement applies to that reward;
  • If you do have another active bonus on your account at the point of successfully claiming a daily reward, the daily reward will be considered claimed, but will not be considered activated (and its Validity Period will not begin) until that daily reward becomes your current active bonus in line with the terms set out in the “Managing Your Bonuses” section below;
  • If you successfully claim all five available daily rewards, then the Egg Hunter Bonus will be issued to your account by 23:59 UTC -5 time the day following the close of the Promotional Period (19th April 2022) and must be manually claimed within 48 hours.
  • In addition to the various playthrough requirements outlined above, the process of using your daily reward will vary depending on the nature of the daily reward, as follows:
    • For free spins daily rewards, visit the games section of the Lottomart website or app and find the game to which your free spins correspond listed under the free spins banner at the top (either Big Bass Bonanza, Bigger Bass Bonanza, or Fishin’ Pots of Gold).
    • For deposit bonus rewards and bonus funds, see the “Betting With Bonus Funds” section of these terms.
    • For combination rewards, the process will include both free spins and bonus funds processes above.
    • For cashback offers:
      • You are entitled to 10% cashback on your net loss during the promotional day. The maximum Net Loss value is capped at the total value of your deposits during the promotional day.
      • Net Loss is calculated as total player stakes, less total player winnings, less bonus funds awarded to the player during the promotional day. Only stakes and wins from eligible games will count towards this calculation.
      • Bets made with bonus money do not count towards total player stakes.
      • A minimum Net Loss of $30 is required during the promotional day in order to be eligible for the cashback
      • Stakes resulting from discounted purchases, such as Bundles purchases, do not contribute to the calculation of Cashback for this offer.
      • The cashback will be credited by 23:59 (UTC -5) the day following the close of the Promotional Period.
  • All free spins awarded through this Offer must be played within the Validity Period;
  • Any free spins that are not played by the close of the Validity Period will be revoked and will have no equivalent cash value.
  • You can track whether you are still within the Validity Period for a daily reward at any time by navigating to the ‘My Bonuses’ area of the Lottomart app or website to see if the bonus is currently "Active".
  • In the unlikely event of a technical failure, any free spins rewards awarded as part of this Offer may be delayed by up to three working days. This may include extending the validity deadlines as well.

Managing Your Bonuses

  • It is possible to claim the Free Spins Offer while you are still within the validity period of another bonus, and that bonus is still active on your account.
  • In that scenario, the daily reward(s) associated with this Offer will not be immediately activated or made available - and the Offer’s validity period will not start - because you can have only one active bonus at any time. Instead, the daily reward will be added to your Bonus Queue, pending either completion or expiration of your currently active bonus - whichever occurs first.
  • Once your currently active bonus has either been completed, or its Validity Period has expired, or it has automatically redeemed, the next bonus in your Bonus Queue will automatically become active, any Bonus Funds and / or Free Spins associated with it will become available, and its Validity Period will immediately begin. Any further bonuses in your Bonus Queue will then advance to the next position in that queue.
  • Visiting the ‘My Bonuses’ area will allow you to see both the currently active bonus and your full Bonus Queue. Bonuses will appear in the queue in the order in which they were claimed - this is the same order in which they will become active once the current active bonus is either completed or expires. This order cannot be changed.
  • The absolute expiry date for any active or queued bonuses awarded as part of this Offer is the 30th of April 2022. After 23:59 (UTC -5 time) on that date, any free spins prizes that have been claimed but not played, any bonus funds or free spins winnings that have not met the Playthrough Requirement and have not been converted to cash, and any free spins prizes associated with this Offer that are either currently active or held in your Bonus Queue will be revoked and will have no equivalent cash value.
  • If a bonus held in your bonus queue is revoked on that absolute expiry date, any bonuses positioned behind it in your Bonus Queue will advance to the next available position(s).

Playthrough requirements - Free Spins

The free spins daily reward portion of this Offer has a mandatory playthrough requirement of 10x your free spin winnings (“the Playthrough Requirement - Free Spins”) that must be met within the Validity Period before they can be redeemed to cash.

  • The Playthrough Requirement target will be calculated as 10x your free spin winnings. This target will only be calculated and revealed once we know what your free spin winnings are.
  • After playing your free spins you may have two separate balances in your account: (i) the balance with your real-money funds (the "Cash Balance") and (ii) the balance with any Bonus Funds that have been awarded to you as a result of your free spins winnings (the "Bonus Balance").
  • In order to meet the Playthrough Requirement, you will need to wager these Bonus Funds ten times, on Slot games only, within the Validity Period, before those Bonus Funds can be converted to cash. For example, if you have won $10 from your free spins, then you will need to wager the equivalent of $100 with those Bonus Funds (i.e. $10 x 10) before the balance of your Bonus Funds is converted to cash and becomes eligible for withdrawal from your Cash Balance.
  • You should be aware that games are weighted so that they will each contribute a different percentage towards meeting the Playthrough Requirement. You can locate the weightings for all of our games in the "Playthrough Contribution Rates" section below.
  • Using your Bonus Funds, you will only be able to place stakes between $0.10 and $20 (the "Bet Range"). If you try to place a bet higher than the Bet Range, you will receive an 'Insufficient Funds' error message.
  • If, during the Validity Period, your Bonus Balance is $1 or less at any time and you have completed all associated free spins with this Offer, then your Bonus Balance will be automatically redeemed to your Cash Balance and the Validity Period will automatically expire.
  • Please note that your Bonus Balance cannot be redeemed to cash if you have not played all of the free spins associated with this Offer, irrespective of any other conditions you may meet from the previous points.
  • The maximum amount of Bonus Funds you can redeem to cash is $500 for this Offer. For example, if you have $1,000 in Bonus Funds when you successfully meet the Playthrough Requirement, $500 of that will be redeemed to cash and the remaining $500 will be removed from your Bonus Balance.

Playthrough requirements - Deposit Bonus

The deposit bonus daily reward portion of this Offer has a mandatory playthrough requirement of 50x your Qualifying Deposit (the "Playthrough Requirement - Deposit Bonus").

  • In order to meet this Playthrough Requirement, you will need to wager the Bonus Funds forty times before those Bonus Funds can be converted to cash. For example, if you received $20 of Bonus Funds, then you will need to wager the equivalent of $1,000 with those Bonus Funds (i.e. $20 x 50) before the balance of your Bonus Funds is converted to cash and becomes eligible for withdrawal from your Cash Balance.
  • You should be aware that games are weighted so that they will each contribute a different percentage towards meeting the Playthrough Requirement. You can locate the weightings for all of our games at the "Playthrough Contribution Rates" section below.
  • While your bonus is Active, you will only be able to place stakes between $0.10 and $20 (the "Bet Range"). If you try to place a bet higher than the Bet Range, you will receive an 'Insufficient Funds' error message.
  • If, during the Validity Period, your Bonus Balance is $1 or less at any time, then your Bonus Balance will be automatically redeemed to your Cash Balance and the Validity Period will automatically expire.

Playthrough requirements - Combination

The combination daily reward portion of this Offer has a mandatory Bonus playthrough requirement (“the Playthrough Requirement - Combination”) that must be met within the Validity Period before the balance of your Bonus Funds is converted to cash and becomes eligible for withdrawal from your Cash Balance.

  • The final Playthrough Requirement target will be calculated as the sum of 50x your free spin winnings plus 50x your awarded Bonus Funds. This target will only be calculated and revealed once we know what your free spin winnings are.
  • For example, if you Deposit $20 and receive $10 of Bonus Funds and 20 free spins, then you will need to wager the equivalent of $500 (i.e. $10 initial Bonus Funds x 50). And for example, if you have won $10 from your free spins, then you will need to wager the equivalent of $500 with those Bonus Funds (i.e. $10 x 50) for a combined total of $1,000 overall.
  • You should be aware that games are weighted so that they will each contribute a different percentage towards meeting the Playthrough Requirement. You can locate the weightings for all of our games at the "Playthrough Contribution Rates" section below.
  • While your bonus is Active, you will only be able to place stakes between $0.10 and $5 (the "Bet Range"). If you try to place a bet higher than the Bet Range, you will receive an 'Insufficient Funds' error message.
  • If, during the Validity Period, your Bonus Balance is $1 or less at any time and you have completed all associated free spins with this Offer, then your Bonus Balance will be automatically redeemed to your Cash Balance and the Validity Period will automatically expire.
  • Please note that your Bonus Balance cannot be redeemed to cash if you have not completed your free spins associated with this Offer, irrespective of any other conditions you may meet from the previous points.

Playthrough requirements - Egg Hunter Bonus

The Egg Hunter Bonus portion of this Offer has a mandatory playthrough requirement of 50x your initial bonus funds (the "Playthrough Requirement - Egg Hunter Bonus").

  • In order to meet the Playthrough Requirement, you will need to wager the Bonus Funds forty times before those Bonus Funds can be converted to cash. Because this reward is fixed at $20, this means you will need to wager the equivalent of $1,000 with these Bonus Funds (i.e. $20 x 50) before the balance of your Bonus Funds is converted to cash and becomes eligible for withdrawal from your Cash Balance.
  • You should be aware that games are weighted so that they will each contribute a different percentage towards meeting the Playthrough Requirement. You can locate the weightings for all of our games at the "Playthrough Contribution Rates" section below.
  • While your bonus is Active, you will only be able to place stakes between $0.10 and $20 (the "Bet Range"). If you try to place a bet higher than the Bet Range, you will receive an 'Insufficient Funds' error message.
  • If, during the Validity Period, your Bonus Balance is $1 or less at any time, then your Bonus Balance will be automatically redeemed to your Cash Balance and the Validity Period will automatically expire.
  • The maximum amount of Bonus Funds you can redeem to cash is $1,000 for this Offer. For example, if you have $1,200 in Bonus Funds when you successfully meet the Playthrough Requirement - Egg Hunter Bonus, $1,000 of that will be redeemed to cash and the remaining $200 will be removed from your Bonus Balance.

Betting with Bonus Funds

  • Bets are split proportionately between your Cash Balance and your Bonus Balance at the time of your bet. For example: if you have a Cash Balance of $80 and a Bonus Balance of $20 and you place a qualifying bet of $1, then $0.80 will be taken from Cash Balance and $20 will be taken from your Bonus Balance.
  • Any winnings will also be returned to your Cash Balance and Bonus Balance in the same proportion. From the example above, if you win $10 on that qualifying bet, then $8 will be credited to your Cash Balance and $2 will be credited to your Bonus Balance.
  • Only Bonus Funds are used to contribute towards the Playthrough Requirement. Using the same example as above, the $10 bet uses $8 from the Cash Balance and $2 from the Bonus Balance so only $2 from the Bonus Funds applies towards the Playthrough Requirement and is calculated in accordance with the applicable Playthrough Contribution Rate.
  • Bonus Funds cannot be used to bet on Lotto or purchase Scratch Cards and any purchases of these game categories will not contribute to your Playthrough Requirement.
  • If you do not meet the Playthrough Requirement within the Validity Period, then any existing amount in your Bonus Balance will be forfeited.
  • Your Bonus Balance will apply in the same currency as your Cash Balance.
  • By tapping your Bonus Balance or Bonus progress (in the side menu, games section, or in the expanded in-game header), you can check the following:
    • your active Bonus Balance;
    • your current progress in meeting the Playthrough Requirement;
    • the ratio split between your Cash Balance and your Bonus Balance;
    • how much of the Validity Period remains – i.e. the time left for you to complete your Playthrough Requirement; and
    • these Offer Terms.
  • amounts wagered using your Bonus Funds will not earn you any Diamonds.

Playthrough Contribution Rates

The Playthrough Contributions Rates are as follows:

  • Slots & Instants (except the Games listed below): 100%
    • Games at 50%: Dragon Legend, Flirting Scholar, Leprechaun Riches, Muay Thai Champion, Ninja vs Samurai, Restaurant Craze, Pentagram 5000.
    • Games at 0%: Dream Catcher, Mega Ball.
  • Live Games: 0%
  • Table Games: 0%

Notwithstanding the different Playthrough Contributions Rates, all of the above shall be classified as "Eligible Games".

You can check the applicable Playthrough Contribution Rate for any Eligible Game prior to launching it – this is displayed below the 'Play' button.

Cash-only Games

The following games are classified as "Cash-Only Games": Absolootly Mad, Atlantean Treasures, Cash Splash, Major Millions, Mega Moolah, Treasure Nile, Wheel of Wishes. (7 games)

You can only play Cash-Only Games with funds from your Cash Balance, even if you have an active Bonus Balance. If you wish to play Cash-Only Games, then we temporarily disable your Bonus Balance while you play these games but the Bonus Funds will be available again if you then want to play an Eligible Game.

You can check whether your Bonus Funds are disabled for a game underneath the 'Play' button prior to launching it.

Disabled Games

The following are classified as "Disabled Games": #Alice and the Mad Respin Party, 10001 Nights, 10001 Nights Megaways, 3 Lucky Hippos, 4 Corners Of Rome, 5 Families, 5 Star Knockout, 777 Super Big BuildUp Deluxe, 9 Enchanted Beans, 9 Skulls of Gold, A Flight of Fortune, Advari: The Magic Ring, Adventure Piggy Pays El Dorado, Africa X UP, Age of Conquest, Agnes Mission: Wild Lab, Ali Baba’s Luck Power Reels, Amazon Kingdom, Amber Sterling’s Mystic Shrine, Ancients’ Blessing, Anvil & Ore, Apache Way, Arabian Secret, Astro Legends: Lyra and Erion, Astro Newts Megaways, Atlantis Rising, Attack on Retro,Aviator, Bananza, Beach Invaders, Beef up the Bonus, Beriched, Betty Boris and Boo, Betty's Big Bonanza, Big Game Fishing, Billy Bob Boom, Blazing Piranhas, Bling Bling Penguin, Blobsters Clusterbuster, Blocks, Bolt X UP, Bombuster, Book of 8 Riches, Book of Ba’al, Book of Itza, Book of Mrs Claus, Book of Oz, Book of Oz Lock ’n Spin, Break da Bank Again Respin, Bubble Beez, Butterfly Blossom, Case Closed, Cash Elevator, Cash Falls Huo Zhu, Cash Falls Island Bounty, Cash Falls Outback Fortune, Cash Printer Heist, Cash Ultimate, Chicken Chase, Chili Bonanza X UP, Christmas Fortune, Christmas Luck, Chronicles of Olympus II - Hades, Chronicles of Olympus II - Zeus, Cleopatra’s Golden Spells, Clovers of Luck, Clovers of Luck 2, Cobra Queen, Codex of Fortune, Colors, Cornelius, Cyber Attack, Devilish Fortunes, Diamond Blitz, Diamond Discovery, Diamond King Gold, Diamond Royale, Disco Dawgs, Dog Days, Dragon Kingdom- Eyes of Fire, Dragon Ladies, Dragon’s Fire Infinireels, Dragons Clusterbuster, Dragon's Keep, Dragon's Mirror, Dragon's Rhythm Link & Win, Dynamite Riches Megaways, Eggs Bonanza, Egypt Megaways, Egyptian Fortunes, Emerald King, Emeralds of Oz, Empire Shields, Fa Fa Babies, Fire and Roses Joker, Fire Gnome, Fish 'Em Up, Flower Fortunes Megaways, Football Finals X UP, Fortune Rush, Gemix, Gemix 2, Get the Gold Infinireels, Gods of Troy, Gold Blitz Extreme, Gold’orado, Gold’s Guardian, Golden Fields, Golden Forge, Golden Stallion, Golden Tsar, Grand Express Action Class, Grand Express Diamond Class, Grand Mariachi, Granny VS Zombies, Halloween Luck, Harle Coin, Higher Forces, Hi-Lo, Hope Diamond, Hotpot, Hula Magic, Hurricane Horse Coin Combo, Immortal Ways Buffalo, Immortal Ways Diamonds, Incan Adventure, Iron County Outlaw, Jade Shuriken, Joker Bonanza Cash Spree, Joker’s Luck, Joker’s Luck Deluxe, Jungle Falls, Jungle Gorilla, King Koko’s Quest, Le Kaffee Bar, Legacy of Oz, Leprechaun Strike, Leprechaun’s Magic Power Reels, Lil Devil, Lion’s Hoard, Loco Habanero, London Tube, Loot Boost, Lucky Bonanza Cash Spree, Lucky Clucks, Lucky Clucks 2: Rooster Respins, Lucky Fridays, Lucky Lamp, Magic of Sahara, Magical Reels, Majestic Mysteries Power Reels, Mammoth Mayhem, Massive Gold, Masters of Olympus, Masters Of Valhalla, Mega Magic Spell, Midnight Thirst, Money Mines, Monopoly Megaways, Monopoly Utility Trails, Monsters Unchained, More Dragon Ladies, More Unusual Suspects, Mr & Mrs Spy, Mr Pigg E Bank, Mucho Loco Habanero, Multi Charm, Mustang Riches, Native Spirit, New Year Happiness, Night Roller, Noble 7's, North Guardians, Ocean Drive,Oink Bankin', Oink Farm, Oni Hunter Plus, Outlaws Inc., Piggy Luck, Pile ‘Em Up, Pirate’s Quest, Pirates Party, Primate king, Prosperity Blessing, Rabbit in a Hat 2, Rage of the Seas, Rainbow Burst, Rainbow Gold, Rainbow Riches Deluxe, Rainbow Riches Race Day, Red Hot Riches, Red Hot Sapphires, Red Hot Volcano, Reel Clash, Reel Rush 2, Reptizillions Power Reels, Rhino Rilla Rex, Rich Little Pggies Hog Wild, Rich Little Piggies Meal Ticket, Riddle of the Sphinx, Rising Rewards, Risque Megaways, Robin Hood: Shifting Riches, Rock’ n’ Lock, Rome: The Golden Age, Rooster Rumble, Royal League Book of Raider, Saint Nicked, Savage Lion, Scarab Kingdom, Serengeti Kings, Shadow Society, Shaolin Soccer, Siren's Riches, Slot Vegas, Snakes and Ladders Megadice, Spartacus Super Colossal Reels, Spirit of the River, Spinny McWinnagin Loot Boot, Spooky Carnival, Squealin’ Riches, Stellar 7s, Stumpy McDoodles 2, Summon & Conquer, Sweet Alchemy, Sylvan Spirits, Symbols of Egypt, The Creepy Carnival, The G.O.A.T, The Wild Kiss, The Wisecracker Lightning, The Wish Master Megaways, Thunderstruck Wild Lightning, Ticket to Riches, Tiki Tiki Boom, Timelines, Tippy Tavern, Tippy's Golden Pot, Titan’s Riches, Treasure Ireland, Treasure of the Count, Treasures Of Kilauea, Triple Tiki Super Free Spins, Trojan Kingdom, Ultimate Fire Link Cash Falls China Street, Usual Suspects, Viking Crusade, Viking Queen, Village People Macho Moves, Way of the Tiger, Well of Wishes, Wheel of Amp, Wild Depths, Wild Expedition, Wild Hot Chilli Reels, Wild Marlin!, Wild O’Clock, Wild Wild Cashout, Wilderland, Win Escalator, Witch Feature, Wolf Call, Wombaroo, Wonders of Christmas, Xpander, Zaida’s Fortune and Zillard King (267 Games)

While your bonus is Active, Disabled Games cannot be played at all. If you load a Disabled Game and try to place any bet, you will receive an 'Insufficient Funds' error message, even if you have funds in your Cash Balance and/or Bonus Balance. The game may also display a zero balance.

Once your bonus is no longer Active, the Disabled Games will be available for your use again.

Game Updates

You should always check the Playthrough Contribution Rate and classification of Cash-Only Games or Disabled Games prior to launching a game.

The Playthrough Contribution Rates and classification of Cash-Only Games and Disabled Games may, from time to time, be altered in order to address any concerns we might reasonably have in respect of any unfair practices. Any such change will not adversely impact you if you have already started wagering under this Offer.

In the unlikely event that there is a difference between the Playthrough Contribution Rate or classification of Cash-Only Games or Disabled Games specified in these Offer Terms and what is displayed in the launch area for any game, these Offer Terms will take priority.

Please contact us if you notice a discrepancy prior to playing by contacting support and we can clarify this for you.

Withdrawing

Bonus Funds cannot be withdrawn but will be redeemed to real-money funds in your Cash Balance if you meet the Playthrough Requirement within the Validity Period.

Except where we are required to withhold funds in order to comply with our regulatory or legal obligations, you can make a withdrawal from your Cash Balance at any time. If you choose to do so, then the Bonus Balance will be forfeited immediately and reduced to zero and the Validity Period will automatically expire.

Bonus Balance forfeiture is permanent for this Offer.

Restrictions

Our offers are created to be great value for recreational players; we want you to enjoy our Site and get the most out of your time with us. Unfortunately, not all players join for the same reason. Any breaches of these Offer Terms and/or our General Terms and Conditions which are intended to enhance your expected outcome shall be deemed to be "Prohibited Actions". The Prohibited Actions are any of the following:

  • you have opened multiple accounts and attempted to claim or successfully claim this offer more than once with any duplicate accounts;
  • this Offer has been claimed by more than one person in your household. If you have multiple people at the same address who want to claim this Offer, then you must contact support and we will consider your request;
  • you were not the intended recipient of this Offer and have manipulated clicks, links, communications, or some other aspect of our systems, affiliate systems, or advertising platforms in order to claim it;
  • you have delayed a game round inside a type of game (including free spins features and bonus features) to a later time in order to manipulate the Playthrough Requirement;
  • you structured your play to accrue persistent collectibles or unlocks in games using Bonus Funds and waited until after the Bonus was no longer active to release any benefits from those collectibles or unlocks with cash - this includes any similar strategies where benefit is accrued and delayed as a means to bypass or manipulate the Playthrough requirement;
  • you have misrepresented your account data to mislead us or circumvent any detection systems/checks we have in place;
  • you have adopted playing strategies that are deliberately designed to increase your chances such as using minimal risk wagering patterns;
  • you have participated in syndicated play by working with other customers to enhance the likely outcome of the adopted playing strategy;
  • you deposited using a payment method that was not in your own name;
  • you are using bots or other automated systems to create accounts, play games, circumvent our client interfaces or otherwise use our systems;
  • you were able to gain an advantage due to a system error, bug, or failure;
  • you noticed an error, bug, or failure that would cause this Offer to behave abnormally and did not notify us;
  • you structured your play to generate substantial wins on games with a 0% Playthrough Contribution Rate or Cash-Only Games and then switched to games with a Playthrough Contribution Rate greater than 0% to meet the Playthrough Requirements;
  • you used a proxy or VPN to mask your true location or IP.

In addition to the Prohibited Actions, you must not breach any other terms of these Offer Terms and/or our General Terms and Conditions (an "Infringement")

If we reasonably determine or suspect that you have been engaging in any of the Prohibited Actions or have committed an Infringement, then we will freeze your account and withhold your winnings pending further investigation. If our investigation concludes that you have engaged in any of the Prohibited Actions or have committed an Infringement, we will be entitled to take the following remedial actions:

  1. cancel any pending withdrawals you have that include any derived winnings;
  2. cancel your remaining Bonus Balance and reverse/void any derived winnings in your Cash Balance;
  3. void the any accrued Diamonds;
  4. remove Diamond Status;
  5. void or cancel any pending bets including unused free spins and scratchcards;
  6. close or block your account;
  7. remove your participation in this Offer or any other offer; and
  8. return any remaining Cash Balance after all other adjustments above have been made

(collectively the “Remedial Actions”). We will notify you when we take any of the Remedial Actions.

Other

We may request such documentation, information, or evidence as we may reasonably require to determine if you have committed an Infringement and/or engaged in any Prohibited Actions.

We will not amend this Offer or these Offer Terms unless (i) we are required to do so in order to comply with any legal or regulatory change or (ii) to address or correct any significant issues relating to the Offer, such as software errors or any manifest error in the Offer itself. Any such change will not adversely impact you if you have already started wagering under this Offer.

In the event that your deposit is necessary to qualify and participate in this Offer is cancelled, refused, or charged back by a payment processor, we shall be entitled to perform the Remedial Actions and will notify you of this.

In addition to these Offer Terms, your use of our Services and your participation in any gaming or wagering (including this Offer) is governed by our General Terms and Conditions.