Eligibility & Validity
The 10 Free Spins contained in this Offer:
- are available to existing Lottomart customers in the UK, Crown Dependencies, and Gibraltar who have been invited to participate;
- are only available if you are aged 18 or over;
- are only available for 24 hours once issued (“the Promotional Period”);
- are valid for a period of 7 days after they have been first activated for you (the "Validity Period"); You can track whether a bonus is active for you at any time by navigating to the 'Bonus' area to see if this bonus is "Active";
- can only be claimed once per Promotional Period;
- are not subject to any Playthrough Requirements, winnings will be redeemed as cash;
- are subject to our other eligibility requirements for the use of our Services and the Site, as are set out in our General Terms and Conditions.
You may not participate in this Offer if you have previously been excluded from participating in any other offers or any gaming or wagering on the Site.
How To Claim Your Free Spins
If you have satisfied the eligibility requirements above and this Offer appears in your cart you can claim the Free Spins portion of this Offer as follows:
- add the 10 Free Spins on Joyful Joker Megaways (“the Free Spins Bonus”) to your cart, and complete the purchase free of charge within the Promotional Period - with no deposit required;
- if you do not have another active bonus on your account, once you successfully complete the checkout process, the Free Spins will be activated immediately and a period of 7 calendar days will immediately begin (“the Validity Period”), within which these Free Spins must be played;
- if you do have another active bonus on your account at that point, the Free Spins portion of this Offer will be considered claimed, but will not be considered activated (and its Validity Period will not begin) until this Offer becomes your current active bonus in line with the terms set out in the “Managing Your Bonuses” section below.
Using Your Free Spins Bonus
To use the Free Spins Bonus, go to the games area and tap play beside the game to which the Free Spins awarded through this Offer apply. Please note that:
- All Free Spins awarded through the Free Spin Bonus must be played within the Validity Period;
- Free Spins winnings earned through this Offer are subject to 10x wagering before the winnings can be redeemed to cash.
- Free Spins that are not played by the close of the Validity Period will be revoked and will have no equivalent cash value.
- You can track whether you are still within the Validity Period at any time by navigating to the ‘My Bonuses’ area of the Lottomart app or website to see if this bonus is currently "Active".
- The value of each single spin is equivalent to 20p.
Our offers are created to be great value for recreational players; we want you to enjoy our Site and get the most out of your time with us. Unfortunately, not all players join for the same reason. Any breaches of these Offer Terms and/or our General Terms and Conditions which are intended to enhance your expected outcome shall be deemed to be "Prohibited Actions". The Prohibited Actions are any of the following:
- you have opened multiple accounts and attempted to claim or successfully claim this offer more than once with any duplicate accounts;
- this Offer has been claimed by more than one person in your household. If you have multiple people at the same address who want to claim this Offer, then you must contact support and we will consider your request;
- you were not the intended recipient of this Offer and have manipulated clicks, links, communications, or some other aspect of our systems, affiliate systems, or advertising platforms in order to claim it;
- you have delayed a game round inside a type of game (including Free Spins features and bonus features) to a later time in order to manipulate the Playthrough Requirement;
- you structured your play to accrue persistent collectibles or unlocks in games using Bonus Funds and waited until after the Bonus was no longer active to release any benefits from those collectibles or unlocks with cash - this includes any similar strategies where benefit is accrued and delayed as a means to bypass or manipulate the Playthrough requirement;
- you have misrepresented your account data to mislead us or circumvent any detection systems/checks we have in place;
- you have adopted playing strategies that are deliberately designed to increase your chances such as using minimal risk wagering patterns;
- you have participated in syndicated play by working with other customers to enhance the likely outcome of the adopted playing strategy;
- you deposited using a payment method that was not in your own name;
- you are using bots or other automated systems to create accounts, play games, circumvent our client interfaces or otherwise use our systems;
- you were able to gain an advantage due to a system error, bug, or failure;
- you noticed an error, bug, or failure that would cause this Offer to behave abnormally and did not notify us;
- you structured your play to generate substantial wins on games with a 0% Playthrough Contribution Rate or Cash-Only Games and then switched to games with a Playthrough Contribution Rate greater than 0% to meet the Playthrough Requirements;
- you used a proxy or VPN to mask your true location or IP.
In addition to the Prohibited Actions, you must not breach any other terms of these Offer Terms and/or our General Terms and Conditions (an "Infringement")
- (i) cancel any pending withdrawals you have that include any derived winnings;
- (ii) cancel your remaining Bonus Balance and reverse/void any derived winnings in your Cash Balance;
- (iii) void the any accrued Diamonds;
- (iv) remove Diamond Status;
- (v) void or cancel any pending bets including unused free spins and scratchcards;
- (vi) close or block your account;
- (vii) remove your participation in this Offer or any other offer; and
- (viii) return any remaining Cash Balance after all other adjustments above have been made
(collectively the “Remedial Actions”). We will notify you when we take any of the Remedial Actions.
We may request such documentation, information, or evidence as we may reasonably require to determine if you have committed an Infringement and/or engaged in any Prohibited Actions.
We will not amend this Offer or these Offer Terms unless (i) we are required to do so in order to comply with any legal or regulatory change or (ii) to address or correct any significant issues relating to the Offer, such as software errors or any manifest error in the Offer itself. Any such change will not adversely impact you if you have already started wagering under this Offer.
In the event that your deposit is necessary to qualify and participate in this Offer is cancelled, refused, or charged back by a payment processor, we shall be entitled to perform the Remedial Actions and will notify you of this.
In addition to these Offer Terms, your use of our Services and your participation in any gaming or wagering (including this Offer) is governed by our General Terms and Conditions.